We are looking for an experienced and passionate Restaurant Assistant General Manager (AGM) to join our team.

As a Restaurant AGM your primary responsibility is to the customer, ensuring that every guest has a wonderful experience

To be successful as a restaurant AGM you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.

You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties.

JOB DUTIES:

Manage and oversee the entire restaurant operation
Deliver exceptional guest services
Ensuring guest satisfaction
Plan new and update existing menus
Plan and develop the overall restaurant marketing strategy
Manage restaurant’s tech stack.
Respond efficiently to customer questions and complaints
Organize and supervise shifts
Manage and lead staff
Develop hourly and salary staff
Hire new employees
Terminate employees when necessary
Training and evaluate staff performance
Manage food cost, forecast requirements, and maintain inventory
Manage restaurant supplies including smallwares
Control costs and minimize waste
Create and nurture a positive working environment
Implement innovative strategies to improve productivity, sales, and food quality.

JOB REQUIREMENTS:

Ideally, 5+ years of experience as a Restaurant Assistant General Manager or similar role
Ideally, 5+ years of experience customer service management
Extensive food and wine knowledge
Computer literacy
Familiarity with restaurant management software
Experience in event planning
Strong leadership, motivational and people skills
Good financial management skills
Critical thinker and problem-solving skills
Team player
Good time-management skills
Great interpersonal and communication skill s
Culinary school diploma or BS degree in Business Administration

Complete our short application today!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Welcome to Makiin, a vibrant and dynamic Thai dining experience nestled in the heart of Houston's prestigious Hanover in River Oaks.

At Makiin, we invite you on a culinary journey where traditional Thai plates are reimagined with a modern and inventive twist. Indulge your senses as we take you on an unforgettable adventure, where the rich heritage of Thai cuisine intertwines seamlessly with innovation.

Our visionary founder and team of passionate chefs, drawing inspiration from the vibrant streets of Thailand and armed with their creative prowess, have curated a menu that pushes boundaries and surprises even the most discerning palates. Each dish at MaKiin is a masterpiece, meticulously crafted with the finest ingredients, ensuring that it not only pays homage to tradition but also elevates it to new, unparalleled heights.

However, MaKiin is much more than the sum of its exquisite dishes. It is a destination that transcends boundaries, where tradition gracefully intertwines with innovation to create a one-of-a-kind experience. While you savor our delectable creations, you'll find yourself immersed in an ambiance that effortlessly fuses contemporary elegance with the welcoming embrace of warm hospitality. The stage is set for you to create cherished memories, engage in captivating conversations, and embark on a culinary journey that resonates long after the last bite.

Our journey is propelled by a company culture that thrives on rapid growth and limitless potential.

As a member of our team, you'll join a company guided by a passionate management team that is committed to nurturing your talents, fostering your growth, driving the narrative of modern hospitality concepts forward, and crafting history with every innovative idea you bring to life.

Welcome to MaKiin -- where tradition meets innovation, and every bite tells a story.

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Benefits & Perks

Employee Discount 25% Food

Employee Family Discount 15%

Health Insurance for Salary Employee

Employee Meal (1 per shift)